Our Lifetime Guarantee on USA Made BDSM Gear
At BDSMGear.com, affordable quality is guaranteed. We are a USA company, and many of the BDSM gear, bondage gear, leather products, wood products, metal items, restraints, floggers, paddles, harnesses, collars, cuffs, and dungeon furniture products we sell are handcrafted by us in the USA.
We have been serving the BDSM community since 1999, and we stand behind the products we manufacture. When you buy handmade BDSM gear from BDSMGear.com, you are buying from a company that knows how the item was built, what materials were used, and why it was designed to last.
Our Lifetime Guarantee
All hide, leather, suede, rabbit, horsehair, wood, and metal items manufactured by BDSMGear.com come with our lifetime guarantee.
If a covered item breaks or wears out under normal use, we will repair or replace it free of charge.
This guarantee applies only to items we manufacture. It does not apply to products we do not manufacture, including items such as lingerie, videos, vibrators, novelty products, or other third-party merchandise.
What Products Are Covered?
Our lifetime guarantee covers the BDSM gear and bondage equipment we personally manufacture, including many of our:
- Leather restraints
- Leather cuffs and collars
- Harnesses and straps
- Floggers, paddles, and impact gear
- Wood bondage furniture
- Dungeon furniture manufactured by us
- Metal items and hardware manufactured by us
- Hide, rabbit, horsehair, suede, and leather items made in our shop
If the product was manufactured by BDSMGear.com and falls within the covered materials, it is backed by our lifetime guarantee.
What Is Not Covered?
Our guarantee does not cover items we do not manufacture. This includes third-party products, lingerie, videos, vibrators, novelty items, and other merchandise made by outside companies.
The guarantee also does not cover misuse, intentional damage, unsafe use, unauthorized alterations, or normal cosmetic changes that do not affect the function of the item.
Made in the USA by a USA Company
BDSMGear.com is a USA company. Our handmade BDSM gear, bondage gear, dungeon furniture, leather products, wood products, restraints, collars, cuffs, harnesses, floggers, paddles, and many other items are made in the USA.
We are proud to offer USA made BDSM gear at fair prices. We believe quality bondage equipment should be durable, functional, affordable, and backed by a company that stands behind what it makes.
Why Can We Offer a Lifetime Guarantee?
We can offer a lifetime guarantee because we know our gear. We know the leather, wood, metal, hardware, stitching, construction methods, and product designs we use.
Our products are not made to be disposable. We put time into designing and manufacturing BDSM gear that is strong, practical, and made for long-term use.
We have been around a long time, and our experience matters. We know what works, we know what lasts, and we know the quality of the items we manufacture.
How to Use the Guarantee
To request repair or replacement under our lifetime guarantee, please contact us before sending anything back.
Email us at: webmaster@bdsm-gear.com
Please include your name, order information if available, a description of the issue, and clear photos if possible. We will review the item and provide return or repair instructions.
You must keep your receipt or order information. This guarantee is not transferable.
Our Promise to Our Customers
BDSMGear.com is committed to providing quality BDSM gear, bondage gear, dungeon furniture, leather gear, restraints, collars, cuffs, harnesses, floggers, paddles, and handmade bondage equipment at fair prices.
We believe our customers deserve privacy, honest service, strong products, discreet shipping, USA made craftsmanship, and a company that stands behind the gear it manufactures.
That is why our covered products are backed by our lifetime guarantee.